Technology That Works! – Women Entrepreneurs Network HK
Would you love to know what are the most useful tools, apps and other programs currently available to an entrepreneur?
At this Circle event, Experts shared their experiences on which tools have worked best for them. Watch the recap from the Technology That Works event to find ways to streamline team communication, discover the best tools for project management, explore how you can work remotely from your team without losing productivity and learn best practices for making sure you are using technology in your business to work smarter. Do not miss the opportunity to learn top tips from the panel!
The WEN Entrepreneurs Circle facilitates highly interactive learning groups that bring female entrepreneurs at all stages of their growth together with successful, experienced women business owners.
At the circle event by Women’s Entrepreneur Network — a Hong Kong based, non-profit organisation that helps women to scale their businesses and most importantly to help these business find the exit strategy — member of Sassy Media Group Maura Thompson sits with Elisa Harca of Red Ant Asia, Sophia Nazer of Next Chapter, Dervla Louli of Compare Retreats and Elaine Ann of Kaizor Innovation to get their insights about strategies to streamline internal and external team communication, effective tools to apply when it comes to project management, discovering how to work remotely from your team in a concise and productive manner as well as ensuing the use of technology in your company for a better outcome.
Maura: Hello everyone, so I’m just going to jump right in. As you know, we have an amazing group of experts here this evening so I’m going to start with Elaine. I know you work with your team and are booked to capacity so I would love to know, do you have any favourite tools that you use in terms of communicating with your team, managing the workflow or brainstorming ideas knowing that you guys are all in different places?
Elaine: Just some context, my business we serve a lot of western companies like the US and European, so we are always up at night, after 9 PM or early in the morning, and because we help them understand China, I always have people in China so it’s almost like ‘over the fire wall’ (laughs). So it’s a remote team all the time, either with the US, and sometimes with India. I love, love, love Zoom, it used to be Skype but now it’s Zoom. So we have had five different phone calls, in five different time zones. For the first 40 minutes you can do it for free, but afterwards they will kick you out and then you have to sign up again. So Zoom is at the top of my list, you cannot survive without Zoom. The cool thing about Zoom is that whoever is talking, the image will be that person’s face as if we are having a conversation. And also you can show your screens, so I absolutely think it’s necessary to speak with visuals, whether it’s a powerpoint or just showing files to clients, it’s absolutely important. Because what sometimes happens is if it’s just audio or voice, people are just lost. We definitely use google suite, google docs, google spreadsheet, google everything because they are our clients too (laughs).
So everything is a cloud for us and one specific site that most of you have not heard of is called Mural. So it’s a digital site, so because we do brainstorming, we are in the sector of creativity, so we do brainstorming sessions sometimes, and we can do it three to five way, and you can pull personal notes and you have different ideas, and it’s just a great way to communicate.
Elaine: WeChat is definitely what we use cause my business is mainly in China, but one of the challenges that we find with WeChat is that there’s never kind of an off switch. So for my team, who are dealing with clients from over the world, it’s constant messages coming through and it’s a mixture of their personal and work. So we have immediate communication through WeChat but then you have rules for when that needs to move back to immediate email so we can log in efficiently.
Dervla: Yes ours is only internally, and what I find is because we have a lot of freelancers and consultants working on one website, that when it goes down, no matter what time zone we are in, we need to have that taken care of. But with external clients we don’t want that to impact the employees time, so yeah that’s email.
Muara: Sophia, what are the the thing s we should consider when choosing a project management tool for our team. For example, are they questions we should be asking ourselves and our teams before choosing and are they general features that we should be looking out for that project management should have?
Sophia: Management tools is heavily based on personality and how best you can organise yourself and your team, and how best you like to work. To some up the three questions you should ask yourself about management tools, the first is to look at budget, then look at what you need it for. Is it for one big project and are you looking more at a specific timeline? Is it for communication on a single project with multiple people from different areas of the world? Or is it that you’ve got so many different going on and you need to put it all together on one platform? So look at the details of the functionalities of the project management that you need to form. Then look at who’s going to use it? There are so many different platforms with different layouts, it’s almost not better then the others but just personal preference. Do you need sticky notes? So whoever is going to be using it, so if you are a big team of 20, ask directly how best you work. Do you work with sticky notes, diagrams, lists, charts and then find the right platform that suits the personalities of the team – this is important. I’ve tried Sana and no one used it, where as everyone was on slack cause I think it’s similar to Whatsapp and everyone is really chatty and it seemed to be a place where people could keep on top of more.
The women went one to discuss further insightful topics that could be of great help to you and your company. Find out more in the video above.